San Francisco cable car ‘big’ 19 on a test run. (Muni
The free app, which works on both Android and iPhone devices, has been developed in response to feedback from CIRAS members and transport workers. CIRAS receives hundreds of contacts a year from people working in transport – including the rail, bus and tram sectors. Their concerns are listened to in confidence and sent to the company for resolution – helping to improve safety management and reduce risk. 
Catherine Baker, director of CIRAS, said: 
“Our members want to make it as easy as possible for their employees to feel listened to when they have health and safety concerns. Frontline staff asked us for a new phone app as ‘everyone has a phone these days’ and ‘you don’t have to wait – people get busy and might forget otherwise’. 
“The more concerns we can listen to, the more insights we can share with our members, and the greater the opportunity for them to address risks that have been identified.” 
Launching the CIRAS app at KeolisAmey Metrolink, health and safety manager Carole Mason said: 
“The CIRAS app is a great addition to the channels our staff can now use to share their safety concerns with us and gives the opportunity to report on the go. 
“I welcome any new intelligence about safety, health wellbeing risks, wherever it comes from. A CIRAS report provides detailed information that I can use to work with colleagues on resolution and can be a trigger for sharing learning and feedback more widely.” 
View a demo of the app in action here: 
Staff can report many types of concern impacting health, safety and wellbeing to CIRAS – including about organisational and industry change, culture, infrastructure assets, systems and environmental issues 
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